Frequently Asked Questions


How do I contact other members as a Standard member?

If you wish to contact users in any form you will need to upgrade your account. To do so you should go to the Subscribe page, select desired plan and follow the prompts to make a payment.

How do I add a photo to my profile?

There are several ways on how to change your profile picture. Choose the best option for you:

a) Go to the Dashboard page: https://latinconexiones.com/dashboard, scroll down to the 'Welcome!' widget and click the 'Change avatar' link
b) Go to the Profile Edit page: https://latinconexiones.com/profile/edit, scroll down and upload a new profile picture in the 'User photo' section.
c) Go to your View Profile page: https://latinconexiones.com/my-profile, move mouse cursor over the profile avatar and click the 'Change avatar' button appeared.

If you want to add more photos to your profile, go to the page and click the 'Upload Photos' button.

I forgot my login details.

- If you forgot your password, you can reset it from this URL: https://latinconexiones.com/forgot-password
- If you forgot your email or username, please contact Support team from Contact Us page.

How do I hide or display my photos?

On LatinConexiones you decide who is allowed to see your pictures. There are four possibilities:
1) Audience / everyone can see your photos;
2) All friends on LatinConexiones can see your photos;
3) Only individual Friends can see your photos;
4) Finally, you can also protect your photos with a password.

To do so, you need to go to the Dashboard page. Click the 'My Photo Albums' in the Quick Links widget and click the Edit Album button.

How do I translate profiles?

You can easily switch between languages by clicking the desired language flag at the top-right corner of the screen.

How do I report abuse?

If you have received abusive behavior from any member, please contact LatinConexiones Moderators immediately from this Page: https://latinconeciones.com/contact

Also, on every member’s profile page beneath the member’s name there is a row of buttons. Go to the button named “more” and click the arrow to see the options. Click on “flag” option and click on the appropriate option.

Profile members who misbehave or use inappropriate language will be removed from the website without being given any reason.

Members that are removed from the website because of misbehavior, or using abusive language, will not be refunded any money that was payment to be a member of LatinConexiones. Members may receive a warning if necessary, depending on the severity of the complaint.

We will always strive to keep our website safe and help our members to have enjoyable experiences while visiting. We need your input to help. Please report any abuse to our team of moderators.

What payment methods are available?

We offer two payment gateways: CCBill and PayPal. This allows you whether to use your credit card or your PayPal account to make a payment.
If you want to subscribe through applications, you will be able to make a payment using your Google Play ot iTunes account.

How do I cancel a membership?

In order to cancel your subscription, you should contact the website administrator through the Contact Us page.

How do I edit my Profile?

You can easily edit your profile from this URL: https://latinconexiones.com/profile/edit

You can also, go to the Dashboard page to edit your profile picture or upload more photos: https://latinconexiones.com/dashboard>

Can I change my username?

No, it's impossible to change your username as well as gender.

How do I remove a photo?

In order to remove a photo, you should go to the My Photos
Move mouse cursor over the photo, click the 'Arrow' appeared to see the Delete button.

How do I remove my account?

You can easily delete your account from Edit Profile page
Simply scroll down and click the 'Delete Profile' button

How do I hide my profile?

You can make your profile invisible by setting the 'Only me' value for the 'View my profile' and 'View my presence on site' options in the Privacy Settings

What are my profile guidelines?

Welcome to our site! Here are a few quick links that you need to start your way around:

How to use applications?

To access LatinConexiones on an Android –
Go to Apps
Select Google
Type – Latin Conexiones
Download appliction

How to change a password?

There are two ways on how you can change the password:

1) As a logged in user
- Login to the wesbite;
- Go to the Profile Edit page: https://latinconexiones.com/profile/edit;
- Click the 'Change Password' button;
- Enter old and new passwords and click 'Submit'.

2) As a guest
- Go to the 'Reset password page': https://latinconexiones.com/forgot-password;
- Enter your email address;
- Check your INBOX and click the reset link you received.

Password protected photo
Password protected photo
Password protected photo